This plugin sends an email to let the user know that his order has been cancelled or failed
No options, just activate the plugin and it’s done.
- Go to your WP Dashboard > Plugins and search for ‘Send email to customer on cancelled order in Woocommerce’ or…
- Download the plugin from WP repository.
- Upload the plugin folder to the ‘/wp-content/plugins/’ directory
- Activate the plugin through the ‘Plugins’ menu in WordPress
Does what it says. Instead of just notifying shop manager, the customer also gets notified when cancelled/failed order.
Recommended!
I’m sorry, but can no longer recommend this, but have to warn against it. As others have discovered, it may cause a major information leak, when used for bulk cancelling.
I have made a fix, which any easily can implement, replace line 30 with:
// \error_log ( ‘Pre: ‘ . $wc_emails[‘WC_Email_Cancelled_Order’]->recipient );$wc_emails[‘WC_Email_Cancelled_Order’]->recipient = \explode( ‘,’, $wc_emails[‘WC_Email_Cancelled_Order’]->recipient )[0] . ‘,’ . $email_cliente;// \error_log ( ‘Post: ‘ . $wc_emails[‘WC_Email_Cancelled_Order’]->recipient );
If you cancel orders in bulk, it sends it out to all addresses. Big data leak! Risk of GDPR breach!
This was a 5 star pluggin, UNTIL i did bulk cancelations of orders. The pluggin sent all customers cc’d onto the emails. It was a massive data breach and i have spent hours and hours emailing angry customers who have had their data handed out.
Not only are customers emails given away, but also order details and their addresses.
Absolutly gutted..
Surprised WooCommerce doesn’t have this by default. The plugin is very light, 2 functions and just 20 lines of code. Thanks!
Would be great if it were tested with the latest WP and Woocommerce versions, though, so no disclaimer were present.
El plugin cumple perfectamente con su cometido, muy recomendable. /
The plugin perfectly fulfills its purpose, highly recommended
El plugin cumple con su objetivo de enviar la notificación de pedido Cancelado y Fallido al cliente.
Cabe mencionar que estos mensajes son para admins, sugiero a los que usen este plugin cambiar los mensajes que tiene woocommerce por defecto por algo más asociado a algo para el cliente.
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“Send email to customer on cancelled order in WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
1.1
- Tested up to WordPress 5.2.
- WC tested up to: 3.6.2
1.0