Description
Elfsight AI Chatbot is a no-code AI assistant plugin for your WordPress website. It answers questions using your business content, points users to the right products or services, and helps them get to the information they came for.
Train it on your website pages, files, text, and custom Q&A. Then configure its role as:
- support agent,
- sales assistant,
- lead manager,
- booking assistant,
- FAQ assistant,
- website guide,
- or something entirely your own.
The chatbot picks up on follow-up questions, replies in the visitor’s language, gathers contact details, and passes a conversation to your team the moment they call for a person.
Benefits
💬 Answers common customer questions
Give visitors instant answers about pricing, delivery, policies, bookings, and anything else covered in your knowledge base, even outside business hours.
⏱️ Frees up your team
Routine support and sales conversations are handled automatically, freeing your staff to spend time on requests that require real expertise.
📝 Generates and qualifies leads
The agent collects names, emails, and phone numbers mid-chat and asks follow-up questions to understand what the visitor actually wants.
🎯 Pushes visitors toward a decision
It suggests relevant products or services, links to key pages, helps with bookings, and passes the conversation to a human when the request calls for one.
Core features
- Trains on your WordPress website pages.
- Accepts PDF, DOCX, TXT, JSON, PPTX, HTML, and MD files.
- Supports manual text and custom Q&A entries.
- Generates an agent name, avatar, role, and tone of voice.
- Follows custom instructions and conversation rules.
- Works as a support agent, sales assistant, lead manager, booking assistant, FAQ assistant, or website guide.
- Remembers previous messages within the conversation.
- Understands follow-up questions and detailed requests.
- Replies in the visitor’s language.
- Recommends relevant products and services.
- Displays buttons, links, offers, and calls to action.
- Collects leads through customizable forms.
- Transfers visitors to your team through available contact channels.
- Supports floating bubble, floating input, and embedded chat layouts.
- Sends lead details and conversation transcripts to your inbox.
💖 Explore all AI Chatbot features
How to add Elfsight AI Chatbot to a WordPress website
Follow this quick installation guide to add the chatbot plugin to your WordPress website.
- Install the Elfsight AI Chatbot plugin from the WordPress plugin directory.
- Open the plugin’s settings from your WordPress admin panel.
- Sign in to Elfsight or create an account.
- Pick a starting template for the AI chatbot.
- Build the knowledge base: add website pages, files, text, and custom Q&A.
- Set the chatbot’s role, instructions, look, and available actions.
- Copy the embed code Elfsight generates.
- Paste it into the plugin’s embed field.
- Choose which pages the chatbot should run on.
- Save and publish.
Your WordPress AI chatbot is live and ready to talk to visitors.
Compatibility
- Compatible with WordPress 5.8 and later, and with all currently supported WordPress releases
- Tested against popular themes, including Astra, Divi, and OceanWP
- Supports standard WordPress editors and major page builders
- Fully responsive across desktop, tablet, and mobile
- Runs on current versions of Chrome, Firefox, Safari, Edge, and Opera
- Set it website-wide or restrict it to specific pages
- Installs without touching WordPress core files
💖 Learn more about Elfsight AI Chatbot for WordPress
Support when you need it
Questions about the Elfsight AI Chatbot plugin for WordPress? Stuck on installation, configuration, or appearance?
Our Support Team can help you handle WordPress-specific questions directly.
External services
This is the official Elfsight plugin. It connects your WordPress site to Elfsight,
a third-party SaaS where your AI Chatbot is created, trained and managed. The plugin
itself only stores the widget ID you enter; all chatbot functionality is provided
by the Elfsight service.
- When you save a widget ID, the plugin contacts Elfsight to confirm the widget exists and to detect how it should be placed on your site. Only the widget ID is sent — no personal or site data.
- On the front end, the chatbot is rendered by Elfsight’s widget platform, loaded from the Elfsight CDN.
By using this plugin you agree to Elfsight’s Terms of Service and Privacy Policy.
Screenshots
Blocks
This plugin provides 1 block.
- Elfsight AI Chatbot Place your Elfsight AI Chatbot widget on the page.
Installation
- Install the Elfsight AI Chatbot plugin from the WordPress plugin directory.
- Open the plugin’s settings from your WordPress admin panel.
- Sign in to Elfsight or create an account.
- Pick a starting template for the AI chatbot.
- Build the knowledge base: add website pages, files, text, and custom Q&A.
- Set the chatbot’s role, instructions, look, and available actions.
- Copy the embed code Elfsight generates.
- Paste it into the plugin’s embed field.
- Choose which pages the chatbot should run on.
- Save and publish.
Your WordPress AI chatbot is live and ready to talk to visitors.
FAQ
-
What is a WordPress AI chatbot plugin?
-
An AI chatbot plugin is a smart assistant that uses artificial intelligence to talk with your WordPress website users in real time. It answers questions, collects contact details, guides visitors to what they need, and handles support automatically, 24/7.
-
How do I train the chatbot on my own content?
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Add files, text blocks, Q&A entries, or website links to the chatbot’s knowledge base. It draws on all of it to answer visitors.
-
What content sources can I upload?
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PDF, TXT, JSON, DOCX, PPTX, HTML, and MD files all work, along with manual text and custom Q&A entries. Everything you add goes into the chatbot’s knowledge base.
-
How much content can I add to the knowledge base?
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It depends on your plan: free includes 10 million characters, and higher plans go up to 180 million or more.
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Can I customize the chatbot’s tone or style on my WordPress website?
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Yes, set the tone under Training Agent Instructions, and the plugin carries it across your entire WordPress website.
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What happens if a visitor asks something outside my content?
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If the answer isn’t in your knowledge base, the chatbot either draws on its general knowledge or tells the visitor it doesn’t have that information.
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Can I get a transcript of chat conversations?
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Yes, turn on transcripts under Settings Email Notifications, and you’ll get the full conversation history emailed to you after each session.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“WordPress AI Chatbot – Elfsight” is open source software. The following people have contributed to this plugin.
Contributors
Translate “WordPress AI Chatbot – Elfsight” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.1.0
- Redesigned settings screen: guided two-step setup and a widget card (preview, name, Edit, show/hide toggle) with a quiet “Replace” link — all AJAX-based, no page reloads. No front-end changes.
1.0.0
- Initial release: widget ID / install-code input with automatic ID extraction, widget validation via Elfsight, automatic footer placement, shortcode, block, show/hide toggle, and a dashboard edit link.